Beckers' Healthcare hosted its 13th annual meeting in April 2023. The conference brought together professionals from the healthcare industry to network and collaborate on solutions for the rapidly changing healthcare landscape. Speakers included industry leaders, celebrities, investors, and more. DirectShifts was at Becker's Healthcare 13th Annual Meeting!
The thought-provoking sessions focused on:
• Financial and strategic growth strategies
• Workforce models of the future and culture building
• Diversity, equity, and inclusion efforts that work
• Physician and nurse leadership
• Mergers, acquisitions, and key partnerships
• And more
Below were the key takeaways of the event day-wise:
Day 1
1. Magic Johnson – celebrity keynote
- You can do well and do good at the same time. When you invest in the community, your company will do better.
- We should all be about making other people better. Great leaders make other people better.
- For those working in healthcare, don’t forget that you are helping people live a better life. That’s amazing.
2. AI in healthcare
- Unlike blockchain and other ‘next big things’ in healthcare, AI is likely here to stay and make an impact.
- AI should solve problems we know we have right now, not necessarily go searching for problems we don’t have.
- Formal regulation for AI in healthcare hasn’t been established so organizations need to create their own governance models.
- There needs to be enterprise-wide alignment on how AI will be used.
- AI algorithms may have bias, but that can be mitigated with policies and implementation.
3. The imperative for health equity
- Making sure everyone gets to the optimal level of health possible.
- Meeting patients where they are and getting them what they need.
- Making sure people have the opportunity to impact the world.
- Health equity is a basic human right.”
4. Health system strategic growth
- Measuring growth is about more than just admissions now: it’s patient outcomes, strategic partnerships, community investments, and more.
- Healthcare differentiation is declining. 15 years ago a consumer could identify 3.5 things a hospital did well. Now it is only 2.
- Patients need to be engaged in planning efforts.
- Consumers don’t want to see health systems fighting – they want us to work together to get them the services they need.”
5. The workforce of the future
- The healthcare workforce has been disrupted.
- Everybody is competing for our workers today in all aspects of health system operations.
- The healthcare workforce has more choices than ever before.
- We need to transform healthcare to be more attractive for providers. It needs to be a more exciting career choice.
- We’ve got to make it easier for caregivers to do their jobs.
- Digital efforts should let providers spend more time with patients and humanize the experience. If it doesn’t do that it’s not worth investing in.
Day 2
1. Mark Cuban – celebrity keynote
- Disruption is exciting ... starting new companies is not about just making money.
- Is there any industry that needs to be (disrupted) more than the pharmaceutical industry?
- When patients save money, their care adherence rates are better.
- Making people feel better is why we do this. How many other industries get to do that?
- AI will impact everything in healthcare. Everything.”
2. The nursing workforce
- Nursing staffing needs are not sustainable. We can't keep up with demand. The nurses just aren't out there.
- We need to re-examine the recruitment and application process.
- Nursing leaders need to ask tough questions about the process.
- Paying attention to the retention process is just as important as recruiting.
3. Consumerism in healthcare
- Consumerism has helped accelerate the pace of innovation.
- Healthcare is facing a trust and credibility issue.
- The biggest risk for traditional healthcare is that people walk away from some services, find alternatives, and don’t come back.
- We need to see patients more as individuals rather than as simply consumers or patients.
- Healthcare consumers now expect accessibility, transparency, and cultural competency.
4. Frientor: What the next generation is looking for in a mentorship
- A ‘frientor’ is a mentor who can also be a friend. Someone who is open to helping you with work and life issues.
- You should always have someone pulling you up AND you should always be pulling someone else up.
- YOU can be a mentor if you have knowledge and are willing to share it.
Day 3
1. Tech and big data’s Role in improving healthcare
- Patients want more time with providers. Data, automation, and AI can help with that.
- Health systems that adopt technology and data to drive change will be the ones that survive.
- Predictive models and real-time data are providing impact during episodes of care.
- People are using technology – that’s here to stay.
- We need to ensure that technology isn’t just patient-facing. We need to use it to address burnout, productivity, and other issues.
- There is more demand for care than workers to provide it. Data and technology can close gaps.
2. Consumerism in healthcare
- Consumerism in healthcare is about bringing providers and patients together. It’s about giving people the experience they want.
- Everyone within an organization must work together to drive innovation and transformation.
- Digital is an option for care, but it’s not the only option. Digital augments what we are doing in our offline operations. And digital supports our offline operations and makes them better.
- You have to know people. You have to know the whole person.
