10 Tips for a Smooth Locum Tenens Credentialing Experience

Locum tenens credentialing can be a complex process, but with careful planning and organization, it can be streamlined for a smoother experience. Here are 10 tips to ensure a successful and efficient credentialing process:

1. Start Early and Be Proactive:

• Don't Wait: Initiate the credentialing process as soon as you identify a potential locum physician.
• Anticipate Delays: Allow ample time for potential delays in obtaining documents or verifying information.
• Proactive Communication: Communicate regularly with the locum physician and any relevant agencies or platforms to stay on top of the process.

2. Create a Comprehensive Checklist:

• Document Requirements: Develop a detailed checklist of all required credentialing documents and information.
• Track Progress: Use the checklist to track the progress of each step in the credentialing process.
• Ensure Completeness: Verify that all required documents are complete and accurate.

3. Utilize Digital Platforms for Document Management:

• Electronic Storage: Use secure digital platforms to store and manage credentialing documents.
• Easy Access: Ensure that authorized personnel have easy access to the necessary documents.
• DirectShifts: Platforms like DirectShifts provide a central location for document storage and access.

4. Standardize Your Credentialing Process:

• Consistent Procedures: Establish standardized procedures for credentialing all locum tenens physicians.
• Written Guidelines: Develop written guidelines and protocols for the credentialing process.
• Training: Train staff on the standardized procedures to ensure consistency.

5. Verify Credentials Directly with Primary Sources:

• Direct Verification: Verify credentials directly with primary sources, such as medical boards and educational institutions.
• Avoid Third-Party Reliance: Minimize reliance on third-party verification services, except when necessary.
• Ensure Accuracy: This helps ensure the accuracy and validity of the information.

6. Maintain Clear and Consistent Communication:

• Regular Updates: Provide regular updates to the locum physician and relevant stakeholders on the progress of the credentialing process.
• Address Questions Promptly: Respond promptly to any questions or concerns from the locum physician.
• DirectShifts Messaging: Use the messaging features on platforms like DirectShifts for easy communication.

7. Stay Informed About Regulatory Requirements:

• State and Federal Regulations: Stay up-to-date on changes in state and federal regulations related to physician credentialing.
• Compliance Training: Provide regular compliance training to staff involved in the credentialing process.
• Industry Resources: Utilize industry resources and publications to stay informed.

8. Organize and Maintain Accurate Records:

• Detailed Documentation: Maintain detailed and accurate records of all credentialing activities.
• Secure Storage: Store records securely and in compliance with HIPAA regulations.
• Regular Audits: Conduct regular audits of credentialing records to ensure accuracy and completeness.

9. Leverage Technology for Verification:

• Online Verification Tools: Utilize online verification tools to expedite the process of verifying licenses and certifications.
• Credentialing Software: Consider using credentialing software to automate certain aspects of the process.
• DirectShifts Features: Use the verification tools and document storage available on DirectShifts.

10. Establish a Strong Relationship with the Locum Physician:

• Building Trust: Build a strong relationship with the locum physician by providing clear communication and support.
• Addressing Concerns: Address any concerns or questions promptly and professionally.
• Positive Experience: Create a positive credentialing experience to foster a strong working relationship.